Phishing is the act of sending an e-mail to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft. The e-mail directs the user to visit a web site where they are asked to update personal information, such as passwords and credit card and bank account numbers. The Web site, however, is bogus and set up only to steal the user’s information.
Recent years have seen the proliferation of phishing scams in which users received e-mails supposedly from banks, eBay, Amazon, delivery companies all tempting the target to give up account or credit card details with various tricks. Perhaps an account is about to be suspended unless the target clicks on the provided link and updates the account or credit card information that will prevent an action happening.
Those responsible for the phishing are very adept at hiding their identities. The software tools available to disguise identity are many and varied. Unfortunately this means that the investigators identify the wrong people when information is received from ISP’s. Investigators do not necessarily have the training to question the accuracy of the information they are given and will often accept the information without question and consequently put too strong a case to you.
With any investigation where particular expertise is needed you ought to instruct the expert solicitors as early as possible to make sure help is given to try to end your involvement in the investigation.
Contact Dennis Clarke to discuss your needs and agree a fee structure to deal with this. At the same time why not have a policy to deal with other eventualities that are usually ignored but which will be expensive if no plan is in place. See our business section for more.